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SEBI Registered Investment Advisor

Refund and Cancellation Policy

Scope of this Policy

This Refund and Cancellation Policy apply to all fee-based subscription plans, advisory services, research products, and any other paid offerings provided by Finspurt through its website www.finspurt.com, mobile applications, and any other digital or offline channels.

Nature of Services

Finspurt provides investment advisory, research, analytical tools, and related services. These are intangible, knowledge-based, and time-sensitive services that are considered delivered once access is granted or advice/research is made available to the client.

Finspurt provides investment advisory and research services, including but not limited to:

  1. i. Fortune 20 (high-conviction 20 stock recommendations)
  2. ii. 52 Bulls (weekly stock ideas)
  3. iii. IPO Select (IPO recommendations)
  4. iv. FINSPURT Oracle (One Stock per month)
  5. v. Portfolio Review and related advisory services.

Strict No-Refund Policy

A. All payments are final

  1. i. All fees paid for any Finspurt service are non refundable and non adjustable, under any circumstances, once the payment is successfully processed and access to the service is granted.

B. No refunds for:

  1. i. Change of mind after purchase
  2. ii. Dissatisfaction with investment outcomes or returns
  3. iii. Non-usage or partial usage of the service
  4. iv. Disagreement with advisory views, recommendations, or market outlook
  5. v. Market losses, volatility, or adverse price movements

By subscribing or making payment for any Finspurt service, you expressly agree to this no refund condition.

Cancellations and Renewals

A. Cancellation of ongoing plans

  1. i. You may request cancellation of future renewals of any plan where automatic renewal is enabled (if applicable).
  2. ii. Cancellation will prevent future billing but will not result in a refund of fees already paid for the current term.

B. Access till expiry

  1. i. After cancellation, you will usually retain access to the subscribed service until the end of the current subscription period, unless there is a breach of terms or misuse.

Transaction Failures and Duplicate Charges

Even though services are non refundable, Finspurt may assist in the following technical cases:

  1. i. If your account is debited but the transaction fails and the service is not activated, or
  2. ii. If you are accidentally charged twice for the same service.

In such cases, upon verification with the payment gateway/bank:

  1. i. The amount may either be reversed by your bank automatically or
  2. ii. Finspurt may facilitate a reversal/adjustment for the duplicate or failed portion of the payment.

This is a remedy for payment errors only, and not an exception to the no refund policy for valid, successfully delivered services.

No Performance-linked Refunds

Investing in securities markets involves risk. Returns are not guaranteed, and past performance does not indicate future results.

  1. i. Finspurt does not offer any performance-linked, profit-linked, or return-linked guarantees.
  2. ii. Underperformance, losses, or unmet expectations in your portfolio will not constitute grounds for any refund, chargeback, or fee reversal.

Chargebacks and Disputes

Raising a chargeback with your bank/card issuer for services that were duly delivered and covered by this no refund policy may be treated as a breach of terms. In such cases, Finspurt reserves the right to:

  1. i. Contest the chargeback with supporting records and logs, and/or
  2. ii. Suspend or terminate current and future access to services.

How to Contact for Payment Issues

For payment failures, duplicate charges, or access issues, you can reach Finspurt at the official support/contact email or phone number mentioned on the website, providing:

  1. i. Full name
  2. ii. Registered email and mobile number
  3. iii. Service/plan name
  4. iv. Date, amount, and mode of payment
  5. v. Transaction or UTR/reference number

The support team will typically investigate, may ask fro additional details/documents and respond within a reasonable timeframe, but this will not include refunds for valid and active services.

Policy Updates

Finspurt may update or modify this Refund and Cancellation Policy from time to time. The version published on the website at the time of your payment will normally apply to that transaction, unless otherwise required by law or regulation.

Regulatory and Compliance Considerations

Finspurt operates as a SEBI-registered investment advisor and complies with applicable SEBI regulations and other relevant Indian laws.A.

Where any part of this policy conflicts with applicable regulations, the regulatory requirements will prevail, and this policy will be interpreted or modified accordingly.

Policy Updates

This Refund and Cancellation Policy may be updated from time to time to reflect changes in services, pricing models, regulatory requirements, or internal processes.

The latest version will always be available on www.finspurt.com, and continued use of the services after any update will be deemed acceptance of the revised policy.